Privacy Policy

Introduction

At Spanx Outlet, we believe that just as our shapewear and activewear are designed to make you feel comfortable and confident, your online shopping experience should be equally secure and trustworthy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website at clothespopularshop.com. By using our site, you agree to the practices described here, ensuring a seamless and safe journey from browsing to checkout.

Our commitment to privacy is rooted in our global approach, serving customers worldwide (excluding some remote areas in Asia) with premium products like Bodysuits, Activewear, and Best Sellers. We adhere to international privacy standards, including GDPR and CCPA, to safeguard your data with the same care we put into crafting our collections.

Information We Collect

To provide you with a personalized and efficient shopping experience, we collect certain types of information. This includes:

• Personal Information: When you make a purchase, create an account, or contact our support, we collect details such as your name, email address, shipping address (e.g., our warehouse at 4951 Rose Street, San Francisco, US 94103), and payment information (e.g., credit card details processed securely via partners like Visa, MasterCard, JCB, and PayPal). Note that we do not store your payment details on our servers.
• Technical Data: We automatically gather information like your IP address, browser type, device information, and pages visited to enhance site performance and security.
• Cookies and Tracking Data: As detailed in the “Cookie and Tracking Technologies” section, we use cookies to remember your preferences, analyze trends, and offer tailored recommendations based on your browsing behavior (e.g., if you explore our Activewear or Bridal Shapewear sections).
• Communication Records: If you reach out to our customer care team at [email protected], we may keep records of our interactions to improve service.

How We Use Your Information

Your data helps us deliver a smooth, confidence-boosting shopping experience. We use it for:

• Order Processing and Fulfillment: To process payments, ship orders from our San Francisco warehouse, and handle returns within our 15-day window, ensuring your items like Booty Boost® or Arm Tights™ reach you quickly.
• Customer Support: To respond to inquiries and provide assistance, reflecting our commitment to hassle-free service.
• Personalization: To recommend products from categories like Best Sellers or Collections based on your interests, making your visits more relevant.
• Marketing and Communications: With your consent, we may send updates on new arrivals (e.g., Back in Stock items) or promotions. You can opt out at any time.
• Security and Compliance: To monitor for fraud, protect against unauthorized access, and meet legal obligations, using SSL encryption and regular audits as highlighted in our homepage security measures.

Sharing and Disclosure of Information

We value your privacy and only share your information in limited circumstances:

• Service Providers: We partner with trusted third parties, such as payment gateways (e.g., PayPal) and shipping carriers, to process transactions and deliver orders. These partners are bound by confidentiality agreements and may access data only as needed.
• Legal Requirements: If required by law, we may disclose information to comply with regulations, protect our rights, or ensure safety.
• Business Transfers: In the event of a merger or sale, your data may be transferred to a successor entity, with notice provided.
• Aggregated Data: We may share anonymized, non-personal data for analytics or marketing purposes, which cannot identify you individually.

We do not sell your personal information to third parties for their marketing purposes.

Data Storage and Security

At Spanx Outlet, your security is our priority, mirroring the trust you place in our products. We implement robust measures to protect your data:

• Storage: Your information is stored on secure servers, with personal data retained only as long as necessary for business purposes or as required by law. Payment details are not stored on our systems.
• Encryption: We use industry-standard SSL (Secure Sockets Layer) encryption to safeguard data during transmission, ensuring that transactions are as secure as they are convenient.
• Access Controls: Access to your data is restricted to authorized personnel who need it to perform their duties, such as processing orders or providing support.
• International Transfers: As a global brand, data may be processed in various locations, but we ensure it is protected under applicable privacy laws.

Despite our efforts, no online method is 100% secure, but we continuously update our practices to address emerging threats.

Your Rights and Choices

You have control over your personal information, aligned with global privacy regulations. Your rights include:

• Access and Correction: You can request access to your data or update inaccuracies by logging into your account or contacting us.
• Deletion: You may ask us to delete your personal information, subject to legal exceptions.
• Opt-Out: You can unsubscribe from marketing emails at any time using the link in our communications or by emailing us.
• Data Portability: Upon request, we can provide your data in a readable format for transfer to another service.
• Cookie Preferences: As detailed below, you can manage cookies through your browser settings.

To exercise these rights, contact us at [email protected]. We will respond within 30 days, in line with regulatory requirements.

Cookie and Tracking Technologies

To enhance your browsing experience, we use cookies and similar technologies:

• What Are Cookies? Cookies are small files stored on your device that help us remember your preferences, such as items in your cart or language settings.
• How We Use Them: We use cookies for essential functions (e.g., secure checkout), analytics (e.g., tracking popular pages like Activewear or Bodysuits), and marketing (e.g., showing relevant ads based on your visits).
• Your Control: You can disable cookies through your browser settings, though this may limit some site features. We also honor “Do Not Track” signals where applicable.

By continuing to use our site, you consent to our use of cookies as described here.

Changes to This Privacy Policy

We may update this policy periodically to reflect changes in our practices or laws. The latest version will always be posted on our website with the effective date. Significant changes will be communicated via email or a site notice, ensuring you stay informed.