Welcome to Spanx Outlet’s FAQ page! We’re here to ensure your shopping experience is as seamless and comfortable as our products. Below you’ll find answers to the most common questions about our shapewear, activewear, shipping, returns, and more.

🌍 Shipping & Delivery

How long does order processing take?
All orders are processed within 1-2 business days from our warehouse in San Francisco, California.
What shipping options are available?
We offer two shipping methods:
• Standard Shipping – $12.95 via DHL or FedEx (10-15 business days after shipping)
• Free Shipping – For orders over $50 via EMS (15-25 business days after shipping)
Do you ship internationally?
Yes! We proudly ship worldwide, though some remote areas in Asia and select regions may not be serviceable. Wherever you are, you’ll receive the same careful attention and quality service.
Why might my delivery take longer than expected?
Delivery times may vary during holiday seasons or due to customs processing in your country. We recommend ordering special occasion pieces well in advance.

📦 Returns & Exchanges

What is your return policy?
Confidence shouldn’t come with uncertainty. We offer a hassle-free return policy – you can return items within 15 days of receipt if they don’t fit perfectly or meet your expectations.
How do I return an item?
Please contact our customer care team at [email protected] for return instructions and assistance with finding your perfect fit.

💳 Payment & Account

What payment methods do you accept?
We accept Visa, MasterCard, JCB, and PayPal for your convenience and security.
Is my payment information secure?
Absolutely! We use industry-standard encryption to protect your payment information and ensure secure transactions.

👚 Products & Sizing

What types of products do you offer?
We specialize in confidence-boosting shapewear and comfortable activewear, including:
• Bodysuits and Bras
• Arm Tights™ and Briefs
• Activewear Collections
• Bridal Shapewear
• Bralettes and Wireless options
• And much more!
What makes Spanx Outlet products special?
Our products are carefully crafted to provide both comfort and confidence. From our Booty Boost® collection to our AirEssentials line, each piece is designed to make you feel empowered and comfortable in your own skin.
Where can I find sizing information?
Detailed sizing charts are available on each product page to help you find your perfect fit. If you need additional assistance, our customer care team is happy to help!

🏢 About Spanx Outlet

Where is Spanx Outlet located?
Our headquarters are located at 4951 Rose Street, San Francisco, US 94103. All orders ship from our San Francisco warehouse.
What is your company philosophy?
At Spanx Outlet, we believe true confidence begins the moment you slip into our carefully crafted shapewear and activewear. We’re committed to bringing confidence and comfort right to your door.

❓ Still Have Questions?

Our customer care team is here to help you every step of the way. Contact us at [email protected] for any questions about shipping, tracking your order, or finding your perfect fit.

Spanx Outlet – Where confidence meets comfort, delivered right to your door.